Frequently Asked Questions

If you are unable to find the answer to your question after reviewing the ACMG Meeting Website, or the answers to the most frequently asked questions below, please click the Contact ACMG tab at under the Welcome Page to direct your question to the appropriate contact.

Exhibitors click here for exhibit related FAQs


Q. How do I register for the meeting?

A. There are 2 EASY WAYS TO REGISTER (Payment MUST be included with registration.  Payment will be collected during the online registration process, checks should accompany mailed registration forms).

ONLINE: Go the Registration page of the ACMG Annual Meeting Website opening in October 2016.

MAIL: Download the PDF Registration form on the Registration page of the ACMG Annual Meeting website and mail to:

2017 ACMG Annual Meeting
Attn: Meeting Registration
7101 Wisconsin Avenue,Ste 110
Bethesda, MD 20814

Q. What is the registration deadline?

A.  Early Bird Registration Deadline: Wednesday, December 28, 2016 11:59 pm (EST); 
     Advance Registration Deadline: February 8, 2017 11:59 pm (EST);
     Late Registration fees apply February 9, 2017 through on-site.

Q. How much does it cost to register and what does registration include?

A. Registration fees and what's included can be reviewed by clicking here

Q. I registered, but have not received a confirmation. How do I have another one sent to me?

A. Please send a request to for a duplicate confirmation.

Please note – To ensure receipt of all important Annual Meeting related communications—please have your IT Department set your institutions’ server (or set your email filter, spam blocker or server directly) to accept and not block emails from the following email addresses:,, and If you are not receiving email confirmations from ACMG and our meeting partners at your institution due to firewalls and spam filters, you may want to change your email to a personal email address such as @yahoo, @gmail, etc.

Q. I registered, but I need to make a change to my contact information. How can I do that?

A. Instructions will be available in October 2016 after registration opens.

Q. I registered, but I'd like to add additional events to my registration. How can I do that?

A. Instructions will be available in October 2016 after registration opens.

Q. How do I qualify for the student rate?

A. Those qualifying for this registration fee must be enrolled in medical school or an undergraduate or graduate program. Students are asked to provide information requested during the registration process to qualify for the discounted fee. Those who register onsite should bring a student ID card or a letter signed by a representative from their institution to certify current status.

Q. How do I qualify for the Resident / Fellow / Trainee / Post-Doc rate?

A. Those qualifying for this registration fee must be enrolled in a postdoctoral training, resident or fellowship program in genetics or a related discipline. Trainees, residents, fellows and Post-Docs are asked to provide information requested during the registration process to qualify for the discounted fee. Those who register onsite should bring an ID card or a letter signed by their department head or supervisor to certify current status.

Q. Can I bring a spouse or guest to the program?

A. Spouses, accompanying persons and/or other social guests (age 12+ only) of full meeting registrants are welcome. Professional attendees may not register as guests. The guest registration fee is required for all persons 12 or older who wish to attend the ACMG Opening Reception and access the Exhibit Hall. Guest registration DOES NOT allow access to sessions. Because of liability issues, children under 12 years of age are not permitted in the Exhibit Hall and cannot be registered as guests (with the exception of the children being awarded bikes during the Day of Caring Ceremony). Children are not permitted in educational sessions.

Guest Registration fees are $100 by the Early Bird Deadline (December 28, 2016); $125 by the Advance Deadline (between December 29, 2016 and February 8, 2017); and $150 after February 8, 2017.

Q. I need an invitation letter in order to obtain a Visa, who do I contact?

A. The process for requesting a Letter of Invitation can be found by clicking here.

Q. Does the ACMG conference registration include admittance to Tuesday’s Short Courses?

A. No, there is an additional fee for the Short Courses. For more information on the Short Courses visit the Education Section of

Q. Can a registrant receive the Program Guide in advance of the meeting?

A. ACMG does not mail the Program Guides in advance because they are not printed until just prior to the conference and are then shipped to the conference site directly by the printer. Registrants can view the information on the ACMG Meeting Website or wait to receive it in their tote bag onsite.

Cancellations/Refunds/Payment Adjustments

Q. What is the Cancellation Policy?

A. Registration cancellations must be submitted in writing.  All cancellations are subject to a nonrefundable processing fee of 20% of all registration fees paid and must be received by February 21, 2017 to be eligible for a refund. Cancellation notices should be sent via fax: (301) 718-9604 or email to Cancellations received after February 21, 2017 will NOT be refunded.  After the deadline, in cases of emergency, refunds will be considered on a case-by-case basis. These requests must be made in writing (no telephone calls please), within 10 days of the meeting.  Allow four weeks to process refunds and review emergency cases.

Registration transfers and/or name substitutions are not accepted.

Q. When will I receive my refund?

A. If you cancel and are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type (the credit card utilized to register); payments that have been made by check will be refunded by check.

Q. If I cancel, can I transfer my registration to another person from my institution?

A. Meeting registrations cannot be transferred to another person. If the registrant cannot attend the Annual Meeting for any reason, his/her registration must be cancelled, and the replacement person must register for the meeting separately.

Q. What is the policy for checks that are received after any of the published cut-off dates?

A. If a registration is received after a published cutoff date, the appropriate registration fee must be submitted. Registrations will be considered incomplete until the balance due is paid. We advise those requesting payment by their institution to be aware of the registration deadline dates to ensure that they send the proper payment by each cut-off date.

Hotel and Travel Information

Q.  What are the official ACMG Hotels?

A.  ACMG has secured blocks of rooms in hotels that are convenient to the convention center. Attendees must make hotel reservations through ACMG’s' official housing partner onPeak and be registered for the meeting.

Hotel information is be posted in the Housing/Venue section of this website.

Q.  Do ACMG Meeting attendees have to be registered for the meeting before they can book their hotel in the ACMG block?

A.  Yes, attendees must be registered before making hotel reservations.  A hotel access code/password will be included in the registration confirmation that can be utilized when making reservations. OnPeak is the official ACMG Housing Partner. All reservations must be made only directly through onPeak.  The housing system will accept individual or group reservations.

Q.  Housing Pirate/Poacher Warning

It has come to our attention that a number of unauthorized and dishonest housing providers known as "Housing Poachers and/or Pirates" are contacting ACMG exhibitors and attendees.  to solicit business - do NOT reserve hotel rooms through any company other than onPeak.

ACMG has not authorized any other company to contact meeting attendees or exhibitors.  “Housing Pirates/Poachers” are notorious for onerous prepayment and cancellation which, once finalized cannot be modified. In other instances, these companies do not make the actual hotel room reservations and it is not until the guest attempts to confirm their reservations or check in at the hotel that they discover this fact, and have lost any deposit provided to that company. Please do not answer these solicitations.

Q.  Are there any rooms available at the Government Rate?

A.  There are a limited number of Government Rate rooms available in each hotel.  Please call onPeak directly for more information and to reserve at this rate:
1 (866) 220 9664 - U.S. Toll-free
+1 (312) 527 7300 - Int'l
8:00 AM - 5:00 PM (CST)

Q.  What transportation is available to get to the hotels from the airport?  

A. The ACMG hotels and the Convention Center are approximately a 10 minute ride from the airport.

Taxi trips between Phoenix Skyharbor Airport (PHX) and downtown are a flat rate of $17. Services for passengers with disabilities are readily available, though it is recommended to make advance reservations. More information.

The PHX Sky Train is a free service to Downtown Phoenix, and runs from Level 3 of Terminal 4. Board a westbound train and get off at the Washington/3rd St stop, which is convenient to the convention hotels.

Q.  How do I find out more about Phoenix to plan my visit?

A.  Visit Phoenix - the Convention and Visitors website contains a lot of information on what to do in Phoenix.  A brief description of various options of Phoenix activities can be found here.

Q.  What will the weather be like in Phoenix in March?

A.  Phoenix's springtime weather is consistently perfect with blooming cacti and wildflowers brightening the desert. Daytime temperatures average around 80 degrees while evenings are comfortably cool, expect the low 50's.

Education and Sessions

Q. Where can I find information about CME, CEU, and P.A.C.E.® credits?

A. Click here for details.  The cost of CME and CEU credit is included in the overall registration fee.

CME and CEUs are reported by each attendee seeking credit at the conclusion of each session or after the meeting via the online Self-Reporting system. Instructions for utilizing the computers in the on-site Cyber Cafe or the attendee's own computer will be provided in the registration materials handed out on-site.

Questions regarding CME and CEUs should be directed to

Q.  How many CME or CEU credits are provided and for which sessions?

A.  When the meeting and event schedule is available you may click on each session to view the number of CME hours or CEUs (from either NSGC for counselors and nurses or P.A.C.E.® for laboratory scientists) awarded in the session description.

On Site Information

Q.  What are the registration hours?

A.  Registration will be open the following days and hours:

     Tuesday, March 21     10:00 am – 7:00 pm
     Wednesday, March 22: 7:00 am – 6:00 pm
     Thursday, March 23:    7:00 am – 6:00 pm
     Friday, March 24:        7:30 am – 6:00 pm
     Saturday, March 25:    7:30 am – 12:00 pm

Q.  Where do I pick up my badge?

A.  Badges will be available for pick up on site – on the ground floor of the North Building, Phoenix Convention Center.

Q.  What is the dress code for the ACMG Annual Meeting?

A.  Appropriate dress for the meeting is business casual. A light jacket or sweater is recommended as meeting rooms may be cool.  

Q. Where can I find information about career resources/employment opportunities at the 2017 ACMG Annual Meeting?

A. There will be job boards located in the Registration Area where attendees may search for available positions and institutions may post openings.  Additionally, visit ACMG booth in the exhibit hall for more information on the ACMG Career Center.

Q.  Is there an exhibit hall-only registration fee?
A.  No. In order to visit the exhibits, you must register for the entire meeting.

Q.  Are children allowed in the exhibit hall?
A. Children (age 12+ only) may be registered as guests/accompanying persons of fully registered attendees.  Children must be accompanied by a registered parent or a guardian during exhibit hours. Because of liability issues, children under 12 years of age are not permitted in the Exhibit Hall and cannot be registered as guests. Children are not permitted in educational sessions.  Under no circumstances are children allowed in the exhibit hall during set up and dismantle times.

Exhibit and Poster Hall

Q.  When is the Exhibit and Poster Hall Open?

A.  Exhibit Hours are as follows:

     Wednesday, March 22, 2017: 5:30 pm – 7:30 pm (Opening Reception in the Exhibit Hall)
     Thursday, March 23, 2017: 9:30 am – 4:30 pm
     Friday, March 24, 2017: 9:30 am – 1:00 pm

Q.  Where can I find out more information about the companies that are exhibiting?

A.  The list of exhibitors will be in the Expo Hall section of the website mid-November 2016.

Abstract Submission

Q.  What is the deadline to submit an abstract for Poster or Oral Platform Presentation?

The deadline to submit an abstract is Friday, December 2 2016, 11:59 (EST)
Click here for more information on submitting an abstract.

Q.  If I submit an abstract that is accepted, do I have to pay to register for the meeting?

A. Abstract presenters must register and pay the full registration fee to attend the meeting. Acceptance as an oral or poster presenter for the 2017 ACMG Annual Clinical Genetics meeting does not imply that the cost of travel to the meeting, registration for the conference, or printing of poster materials is covered. Please note that by submitting an abstract, the submitter agrees to attend the meeting and present the poster or take part in the oral presentations.

Registration opens in October 2016. Early bird registration deadline is December 28, 2016. Notification of acceptance of Abstracts is sent in January 2017.

Q. Where will the poster sessions be held?

A. The poster sessions will be held in the Phoenix Convention Center, North Exhibit Hall B-E.

Q.  What is the Poster Presentation Schedule?

A.  Authors of odd numbered boards present:  Thursday, March 23:  10:30 am -12:00 pm
     Authors of even numbered boards present: Friday, March 24:  10:30 am - 12:00 pm

Please note: once numbers have been assigned, posters cannot be re-numbered between odd and even numbers.

Posters are available for viewing during all Exhibit Hours, and must remain posted from Wednesday, March 22 at 5:30 pm through Friday, March 24 at 1:00 pm.

Q.  What is the Mounting and Dismounting Schedule for Posters?

A.  Posters are to be on display during all exhibit hours and may be mounted during the times outlined below:

Mounting:  Wednesday, March 22, 2017 - 10:00 am - 5:00 pm

Posters must be mounted no later than 5:00 pm on Wednesday, March 22.  The exhibit hall will open at 5:30 pm for the Opening Reception and all Posters must be mounted by that time.

Dismounting:  Friday, March 24, 2017 - 1:00 pm - 2:00 pm

The exhibit hall closes at 1:00 pm on Friday, March 24. Posters MAY NOT be removed prior to 1:00 pm, and they MUST BE removed immediately upon the exhibits closing ---at 1:00 pm. Posters left up after 2:00 pm on Friday, March 24, will be discarded.

Event Policies

Consent for Use of Photographic Images: Registration and attendance at, or participation in, ACMG meetings and other activities constitutes an agreement by the registrant to permit ACMG’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions, audiotapes of such events and activities.

Use of Recording Equipment:  Taking photos, videos or audiotapes of slides, posters and presenters or questions and answers is strictly prohibited.  Copyright and intellectual property law is observed during all ACMG presentations, sessions and events.

Dress Code: Appropriate dress is business casual. A light jacket or sweater is recommended, as meeting rooms may be cool. Badges will be required for entry into all sessions and events.

Children and Guests: Children and guests are not permitted in educational sessions, and children under age 12 are not allowed into the Exhibit Hall.


Registration for ACMG 2017

Registration is open

March 21 - 25, 2017
Phoenix Convention Center
Phoenix, Arizona

Hotel Reservations

Make your hotel reservation here