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Frequently Asked Questions

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Frequently Asked Questions

Registration

Q. What are the attendance options?
A. Registered attendees will participate in the meeting in Toronto, Canada. There is an option to add the session recordings to your registration for extended access beginning in April, 2024. Can't join us in Toronto? Purchase the Digital Edition - see the Registration Information page for details.

Q. How do I register for the meeting?
A. All meeting registration is online. Payment by credit card will be collected during the online registration process. If you plan to pay by check, ACH remittance or wire transfer, complete the online registration process until you reach the payment page, then click “Save and Exit”. Then, email acmgsupport@cmrus.com with a note that your payment will be made by check, ACH remittance or wire transfer so that ACMG can make a note on your registration.  If you do not alert ACMG, incomplete registrations will be deleted on a weekly basis. The amount owed will correspond to the date the mail is postmarked; not the date that the registration is entered.
    ONLINE: Go the Registration page of the ACMG Annual Meeting Website.
    Mail checks to:
    2024 ACMG Annual Meeting
    Attn: Meeting Registration
    7101 Wisconsin Avenue, Ste 1101
    Bethesda, MD 20814

Q. What is the registration deadline?
A. Early Bird Registration Deadline: Wednesday, December 20, 2023 11:59 pm (EST);
    Advance Registration Deadline: Thursday, February 8, 2024 11:59 pm (EST);
    Late Registration fees apply February 9, 2024 through on-site.

Q. How much does it cost to register and what does registration include?
A. Registration fees and what's included can be reviewed by clicking here.

Q. I purchased the Digital Edition. Can I transfer that to registration?
A. Purchases of the Digital Edition cannot be transferred to meeting registration. Please email education@acmg.net to request the cancellation of your Digital Edition purchase, and then proceed with meeting registration here. The Digital Edition product can be added to registration at a discounted rate.

Q. I registered, but have not received a confirmation. How do I have one sent to me?
A. Please send a request to acmgmeeting@acmg.net to have the confirmation resent. Please note – to ensure receipt of all important Annual Meeting-related communications—please have your IT Department set your institution's server (or set your email filter, spam blocker or server directly) to accept and not block emails from the following email addresses: noreply@cmrus.com, acmgmeeting@acmg.net, education@acmg.net, and acmgsupport@cmrus.com. If you are not receiving email confirmations from ACMG at your institution due to firewalls and spam filters, you may want to change your email to a personal email address such as @yahoo, @gmail, etc.

Q. I registered, but I need to make a change to my contact information. How can I do that?
A. Log back into your registration here and edit your contact information as needed.

Q. I registered, but I'd like to add additional sessions and events to my registration. How can I do that?
A. Log back into your registration here and add or remove sessions and events.

Q. How do I qualify for the student rate?
A. Those qualifying for this registration fee must be enrolled in medical school or an undergraduate or graduate program. Students are asked to provide information
     during the registration process to qualify for the discounted fee. Those who register onsite should bring a student ID card or a letter signed by a
     representative from their institution to certify their current status.

Q. How do I qualify for the Trainee / Postdoctoral Fellow / Resident rate?
A. Those qualifying for this registration fee must be enrolled in a postdoctoral training, resident or fellowship program in genetics or a related discipline. Trainees,
    Postdoctoral Fellows and Residents are asked to provide information during the registration process to qualify for the discounted fee. Those who register
    onsite should bring an ID card or a letter signed by their department head or supervisor to certify current status.

Q. Can I bring a spouse or guest to the program?
A. Spouses, accompanying persons and/or other social guests (age 12+ only) of full meeting registrants are welcome. Professional attendees may not register as guests. The guest registration fee is required for all persons 12 or older who wish to attend the ACMG Opening Reception and access the Exhibit Hall. Guest registration DOES NOT allow access to sessions. Because of liability issues, children under 12 years of age are not permitted in the Exhibit Hall and cannot   be registered as guests (with the exception of the children being awarded bicycles during the Day of Caring ceremony). Children are not permitted in educational sessions. Guest Registration fees are $130 by the Early Bird Deadline (December 20, 2023); $160 by the Advance Deadline (December 21 - February 8, 2024); and $190 beginning February 9, 2024.

Q. I need an invitation letter in order to obtain a Visa, who do I contact?
A. The process for requesting a Letter of Invitation can be found by clicking here.

Q. Can exhibit personnel attend sessions?
A. Yes. Exhibitor registration does not include credits, but personnel may attend sessions, space permitting.

Cancellations/Refunds/Payment Adjustments

Q. What is the Cancellation Policy?
A. If are a registered attendee but can no longer attend the meeting, you can email a cancellation request to acmgmeeting@acmg.net. Please read the Cancellation Policy here.

Q. When will I receive my refund?
A. If you cancel and are entitled to a partial refund, expect the refund within 30 days. All refunds will be issued back to the original payment type (the credit card utilized to register); payments that have been made by check will be refunded by check.

Q. If I cancel, can I transfer my registration to another person from my institution?
A. Meeting registrations cannot be transferred to another person. If an attendee cannot attend the Annual Meeting for any reason, their registration must be
    processed according to the Cancellation policy detailed on the Registration Page. Due to the importance of the demographic information captured, all substitutions        and name changes will require a new registration.

Q. What is the policy for checks that are received after any of the published cut-off dates? 
A. If a registration form and/or check are received after a published cutoff date, the appropriate registration fee must be submitted. Registrations will be considered incomplete until the balance due is paid. We will honor the date that the mail was postmarked. We advise those requesting payment by their institution to be aware of the registration deadline dates to ensure that they send the proper payment by each cut-off date.

Hotel and Travel Information

Q. What are the official ACMG Hotels?
A. ACMG has secured blocks of rooms in hotels that are convenient to the convention center. Attendees must be registered for the meeting prior to making their hotel reservation. Hotel reservations are made through ACMG’s official housing partner, CMR. Hotel information is posted on the  Hotel Reservations page of this website.

Q. Do ACMG Meeting attendees have to be registered for the meeting before they can book their hotel in the ACMG block?
A. Yes, attendees must be registered before making hotel reservations. A link to make hotel reservations will be displayed on the confirmation page upon completion of
    registration and also in the registration confirmation email sent out after completing registration. Attendees will need their registration number to make a hotel
    reservation. CMR is the official ACMG Housing Partner. All reservations must be made only directly through CMR. The housing system will accept individual or group
    reservations.

Hotel Scam Alert
CMR is the official hotel management company for the 2024 ACMG Meeting. No other hotel management company or travel agency is authorized to make reservations on behalf of ACMG. Please be aware that you may be contacted by telephone or email by companies or hotels claiming to be the official 2024 ACMG Annual Meeting housing providers. While these companies may appear to be affiliated with the ACMG Meeting and the ACMG block, they are not. ACMG and CMR cannot provide assistance in resolving any disputes. Should you be contacted by any agency other than CMR, please contact ACMG with their information so that we may follow up with these companies. NOTE: All official emails will come from an email address ending in acmg.net or cmrus.com.

Q. Are there any rooms available at the Government Rate?
A. There are a very limited number of Government-rated rooms available in each hotel. Please call CMR directly for more information and to reserve at this rate:
    Program Phone (toll free): 1-(844) 307-1595
    Program Phone: 1-(628) 220-3938

Q. What transportation is available to get to the hotels from the airport?
A. There are several transportation options available from Pearson International Airport and Billy Bishop Airport, learn more.

Q. How do I find out more about Toronto to plan my visit?
A. Destination Toronto - the Convention and Visitors website https://www.destinationtoronto.com/acmg2024/contains a lot of information on what to do in Toronto.  

Q. What will the weather be like in Toronto in March?
A. March in Toronto is marked by warming temperatures with some rainy days possible. Daytime temperatures are in the 40’s while evenings are cold and can dip below freezing.

Attendee List Scam

Meeting Attendee List Scam Warning - do not fall for this scam 

Be aware of scammers posing as ACMG partners.  Please utilize the ACMG Meeting Website (www.acmgmeeting.net) for all information on registration, hotels and meeting services.  

Mail Lists
ACMG members, meeting attendees and exhibitors are approached by companies that falsely claim to have ACMG member and meeting attendee lists.  ACMG does not sell, rent or share contact lists of members and meeting attendees and these offers are scams.  Do not reply to these offers.  

Please direct any questions you may have regarding this to acmgmeeting@acmg.net

Education and Sessions

Q. Where can I find information about CME, CEU, and P.A.C.E.® credits?
A. Click here for details. The cost of CME and CEU credit is included in the overall registration fee. CME and CEUs are reported by each attendee seeking credit at the
    conclusion of each session or after the meeting via the online Self-Reporting system. Instructions for utilizing your own computer or device will be provided to attendees.
    Questions regarding CME and CEUs should be directed to education@acmg.net.

Q. How many CME or CEU credits are provided and for which sessions?
A. When the meeting and event schedule is available, you may click on each session to view the number of CME hours or CEUs (from either NSGC for counselors and
    nurses or P.A.C.E.® for laboratory scientists) awarded in the session description.

On-site Information

Q. What are the registration hours?
A. Registration will be open the following days and hours:
    Tuesday, March 12: 12:00 pm – 7:00 pm
    Wednesday, March 13: 6:30 am – 6:00 pm
    Thursday, March 14: 7:30 am – 6:00 pm
    Friday, March 15: 7:30 am – 6:00 pm
    Saturday, March 16: 7:30 am – 12:00 pm

Q. What are the Career Fair Hours?
A. Thursday, March 14: 10:00 AM - 1:00 PM
     Friday, March 15: 10:00 AM - 1:00 PM

Q. Where do I pick up my badge?
A. Badges will be available for pick up on-site. Photo ID will be required for picking up badges.

Q. What is the dress code for the ACMG Annual Meeting?
A. Appropriate dress for the meeting is business casual. A light jacket or sweater is recommended as meeting rooms may be cool.

Q. Where can I find information about career resources/employment opportunities at the 2024 ACMG Annual Meeting?
A. There will be job boards, where attendees may search for available positions and institutions may post openings. Additionally, visit the ACMG booth in the exhibit hall for more information on the ACMG Career Center.

Q. Is there an exhibit hall-only registration fee?
A. No. In order to visit the exhibits, you must register for the entire meeting.

Q. Are children allowed in the exhibit hall?
A. Children (age 12+ only) may be registered as guests/accompanying persons of fully registered attendees. Children must be accompanied by a registered parent or a guardian during exhibit hours. Because of liability issues, children under 12 years of age are not permitted in the Exhibit Hall and cannot be registered as guests. Children are not permitted in educational sessions. Under no circumstances are children allowed in the exhibit hall during set up and dismantle times.

Exhibit and Poster Hall

Q. When is the Exhibit and Poster Hall Open?
A. Exhibit Hours are as follows:
    Wednesday, March 15: 5:30 pm – 7:30 pm (Opening Reception in the Exhibit Hall)
    Thursday, March 16: 10:00 am – 4:30 pm
    Friday, March 17: 9:30 am – 1:00 pm

Q. Where can I find more information about the companies that are exhibiting?
A. The list of exhibitors will be in the Exhibit Hall section of the website. 

Q. What is the deadline to submit an abstract for Poster or Oral Platform Presentation?
A. The deadline to submit an abstract is Friday, November 17, 2023, 11:59 (PST). Click here for more information on submitting an abstract.

Q. If I submit an abstract that is accepted, do I have to pay to register for the meeting?
A. Abstract presenters must register and pay the full registration fee to attend the meeting. Acceptance as an oral or poster presenter for the 2024 ACMG Annual Clinical Genetics Meeting does not imply that the cost of travel to the meeting, registration for the conference, or printing of poster materials is covered. Please note that by submitting an abstract, the submitter agrees to submit a poster in .pdf format for display as an ePoster as well. The Early Bird registration deadline is December 20, 2023. Notification of acceptance of Abstracts will be sent on December 15, 2023.

Q. Where will the poster sessions be held?
A. The poster sessions will be held in the ACMG Exhibit Hall, Metro Toronto Convention Center. Posters are available for viewing during all Exhibit Hours, and must remain posted from Wednesday, March 13 at 5:30 pm through Friday, March 15 at 1:00 pm.

Q. What is the Poster Presentation Schedule?
A. Authors of odd-numbered boards present: Thursday, March 14: 10:00 am - 11:30 am
    Authors of even-numbered boards present: Friday, March 15: 10:30 am - 12:00 pm
    Please note: once numbers have been assigned, posters cannot be re-numbered between odd and even numbers.

Q. What is the Mounting and Dismounting Schedule for Posters?
A. Posters are to be on display during all exhibit hours and may be mounted during the times outlined below:
    Mounting: Wednesday, March 13 - 10:00 am - 4:30 pm. Posters must be mounted no later than 5:00 pm on Wednesday, March 13. The exhibit hall will open at 5:30     pm for the Opening Reception and all Posters must be mounted by that time.
    Dismounting: Friday, March 15 - 1:00 pm - 2:00 pm. The exhibit hall closes at 1:00 pm on Friday, March 15. Posters MAY NOT be removed prior to 1:00 pm, and they MUST BE removed immediately upon the exhibits closing - at 1:00 pm. Posters left up after 2:00 pm on Friday, March 15 will be discarded.

Q. Can I see the posters if I am an online attendee?
A. Yes! All poster presenters will be required to upload a PDF of their poster for display in the online ePoster Gallery. This will be available to all attendees.

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